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Charms Hotel Shanghai, Shanghai

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From44US$ /night
Check-in
07Jun2025Select date
Check-out
08Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No 619 Honggu Road, Shanghai, China

Charms Hotel Shanghai, a 3-star hotel with a rating of 6.5/10 on Booking.com, offers a range of amenities including a fitness center, karaoke room, and dining options. Situated in downtown Shanghai, the hotel provides convenient access to the Nanjing Road pedestrian street and numerous attraction sites.

Rooms & Amenities

Charms Hotel Shanghai features 300 air-conditioned guestrooms equipped with satellite TVs, high-speed internet, minibars, and microwaves. Rooms are available in twin or double configurations, with some offering city views.

Dining & Refreshments

Dining options include Chinese and Western restaurants on-site, a coffee shop, and a bar. Traditional Shanghainese dishes are available along with light refreshments in the lobby.

Leisure & Services

Leisure amenities comprise a karaoke room, billiards room, gymnasium, and beauty salon. The hotel also has a business center and provides tour/ticket assistance to help guests explore local attractions.

Location & Accessibility

Charms Hotel Shanghai is a 2-minute walk from People's Square subway station and a 15-minute drive from Shanghai Train Station. Nearby landmarks include Yu Garden, Shanghai Museum, and the Bund, all within a short distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Family Room
Max:
3 persons
45 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
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Family Room
Max:
3 persons
35 m² 
Bed options:
2 Single beds
City view
Air conditioning
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Double or Twin Room No Window
Max:
2 persons
22 m² 
Bed options:
2 Single beds
Without window
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Shanghai 1.1 km
Airports
Shanghai Hongqiao International (SHA) 15.1 km
Shanghai Pudong International (PVG) 46.8 km
Train
Shanghai Railway Station Metro Station 2.6 km
Underground
People's Square400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Car park

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Free Wi-Fi in rooms
  • Mini-bar
  • Sitting area
  • Patio
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Telephone
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Location

No 619 Honggu Road, Shanghai, China
Map view
No 619 Honggu Road, Shanghai, China
Nearby
Nanjing East Road
YongAn XiuXian Jie
70 m
No.429 Fuzhou Road
Shanghai Brush-pen and ink Museum
390 m
12/F
Mandarin House
110 m
Gallery
PearlLam Galleries
500 m
Museum
Museum of Illusions
580 m
Restaurants
Shen DaCheng
220 m
HuangPu District XiZang Middle Road 268
KFC
320 m
B1 Building No.558 Nanjing East Road
LaoBanZhai
290 m
FuZhou Road 600
Lai Lai XiaoChi
260 m
TianJin Road 506
LaoSheng Chang SuZhou Tangbao Guan
350 m
HuangPu District FuJian Middle Road 335
Mr. Pizza
370 m
HuangPu District FuZhou Road 666
Shanghai Old Colour Restaurant
400 m
No.374-376 Fujian Middle Road
Yoshinoya
440 m
Subway Line 3 HongKou Football Field Station
Burger King
490 m
NanJing West Road 2-88

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Great location
Nice amenities
Service concerns
Quality-price ratio for dining
5.8/10
Guest rating
Rooms
6.3
Location
8.4
Service
5.6
Dining
5.0
Guest reviews
5.8/10
based on 14 reviews
6.5
6.5/10 based on 744 reviews
Thomas
United Kingdom, June  2024
6.4/10

The hotel is conveniently located near famous shopping areas like Nanjing Road with easy access to taxis and transport options, but the service needs improvement with unwelcoming behavior. The rooms offer a decent spacious layout with slightly aged facilities, and the dining selection is average. Despite some shortcomings, the hotel's prime location enhances the overall stay experience.

Rooms
7.0
The rooms are spacious with a sitting area and a desk but are only average in terms of cleanliness.
Service
5.0
The service needs to be more welcoming and attentive; staff behavior was not satisfactory.
Location
8.0
The location is excellent for exploring shopping areas and enjoying local eateries, but some areas nearby might not offer the best experience.
Dining
6.0
The dining options are decent with a mix of local favorites and western fare but lack variety and quality consistency.
Facilities
6.0
The hotel provides basic facilities; improvement could be made to enhance the overall guest experience.
John
United States, May  2024
7.0/10

I found this hotel to be conveniently located in the center of Shanghai, making it easy to access all the must-see spots. The rooms were clean and comfortable, though I did encounter a shelf with items dedicated to a particular use which caught me by surprise. The service was overall pleasant, with staff providing new towels promptly. The dining options left something to be desired, especially considering the price fluctuations in the restaurant. Despite these downsides, the value for money and prime location made my stay worthwhile.

Rooms
7.0
The rooms were clean and comfortable, though I stumbled upon a shelf with specific items for certain activities which may not suit all guests' preferences.
Service
8.0
The staff was nice and friendly, and they promptly provided new towels when needed.
Location
9.0
The hotel's location was a big plus for me, as it was central and close to major attractions like Nanjing Rd and People's Sq. Additionally, being near public transport hubs and having easy access to the airport was very convenient.
Dining
5.0
The dining experience was somewhat inconsistent, with varying charges in the restaurant and less than impressive sandwich options.
Facilities
6.0
While the facilities were adequate, I did find the pricing in the restaurant to be inconsistent, affecting the overall value for money.
Bruce
United Kingdom, February  2024
6.6/10

The hotel offers adequate rooms with free internet and a complimentary breakfast included, but the decor is old-fashioned. The rooms come with nice amenities.

Rooms
7.0
My room was equipped with free internet, and I enjoyed the complimentary breakfast. The decor had an old-style charm, but the amenities were good.
Service
5.0
The service provided was satisfactory, but I urge caution as my friend had his belongings stolen from the room. The cleanliness in the bathroom needed improvement.
Location
8.0
The location of the hotel is really great, being in the heart of the city with easy access to People's Square, Shanghai Museum, and shopping areas. However, the surrounding area had some shady elements to be wary of.
Dining
6.0
The dining options featured a decent selection of local and western favorites, but my Chinese breakfast was of poor quality for the price. The Spanish dishes were satisfactory.
Facilities
7.0
The hotel facilities were basic but sufficient, nothing extravagant. There were no notable issues regarding the facilities.
Great location
Service concerns
Daniel
United States, January  2024
6.2/10

The hotel had almost everything we needed in the room, but the smoking smell was a bit bothersome. The service was quite incompetent and unfriendly. The location was excellent, right in the center of the action, close to popular attractions. The dining experience left much to be desired with average quality. Overall, it was decent considering the price we paid.

Rooms
7.0
The room had almost everything we needed, but the smoking smell was noticeable.
Service
5.0
The service was quite incompetent and unfriendly.
Location
9.0
The location was excellent, right in the center of the action, close to popular attractions.
Dining
5.0
The dining experience was average at best.
Facilities
6.0
The facilities were satisfactory.
Donald
United Kingdom, November  2023
6.6/10

I stayed at this hotel and found it to be a mix of positives and negatives. The location was perfect, right at the start of Nanjing Street with everything within easy walking distance, but the dining experience was very ordinary and not to my taste. The rooms were a reasonable size, clean, and modern, although our view was obstructed by an adjacent balcony, which made us feel a bit uneasy about security.

Rooms
8.0
The rooms were a reasonable size, clean, and modern, but our view was obstructed by an adjacent balcony.
Service
5.0
The service was lacking as the staff didn't show much friendliness and were not very attentive until we were checking out.
Location
9.0
The location couldn't be better, situated at the most happening place in Shanghai, near the shopping street and Nanjing Road.
Dining
5.0
The dining options were very ordinary and not to my taste.
Facilities
7.0
The hotel offered almost complete facilities, which was convenient for guests.
James
United States, November  2023
5.0/10

The hotel is conveniently located near popular attractions and a convenience store. The rooms come with basic toiletries and complimentary beverages but suffer from a strong smoke odor and noisy air conditioning. The service lacks efficiency and friendliness, with difficulties in checking in and out. The dining experience is subpar and overpriced. Despite its proximity to key spots, the hotel has its drawbacks.

Rooms
5.0
Rooms come with a set of toiletries and complimentary tea bags and water, but the smell of smoke and noisy air conditioning were major drawbacks.
Service
5.0
Getting checked in and out was challenging due to incompetence and lack of friendliness among staff members.
Location
6.0
The location is close to popular attractions like the Bund and Nanjing Road but lacks in accommodating requests and rejected higher-paying deals.
Dining
5.0
The dining experience was disappointing, especially for Pakistani and Indian food enthusiasts due to the lack of options and inconsistent pricing.
Facilities
5.0
Facilities require improvement, especially in the dining area and in addressing noise issues in the rooms.
Eleanor
United Kingdom, November  2023
6.2/10

The hotel has a great location near Nanjing Road and the People's Square subway station, offering easy access to shopping and transportation. The rooms, although clean, could benefit from updates, especially in the bathrooms. The weak lighting and cleanliness issues, particularly with the carpet, were noticeable drawbacks.

Rooms
6.0
The rooms were looking a little 'tired' and could use some updating. They were not as clean as expected, with noticeable issues on the carpet.
Service
7.0
The staff were friendly and helpful during our stay, allowing us to store our luggage after check-out. However, there were delays in processing refunds and room changes.
Location
9.0
The hotel's location is excellent for exploring Shanghai, just minutes away from Nanjing Road, the MRT stop, and within walking distance to the Bund.
Dining
5.0
The dining experience was subpar, with expensive and unimpressive options. Improvements in service could enhance the overall dining quality.
Facilities
5.0
The hotel facilities were basic, without notable amenities or luxuries. However, the convenient proximity to shopping and dining options compensates for this.
Great location
Dining quality
Mike
United States, November  2023
6.8/10

The hotel is conveniently located near Nanjing Road and the bustling Bund Area, offering easy access to shopping and public transportation. While the rooms were just average and the outside smoking was bothersome, the strategic location compensates for some shortcomings.

Rooms
6.0
The room I stayed in was of average quality, and it was already quite cold when I arrived on the higher floors. Unfortunately, being a non-smoker, the smoke from outside was a drawback.
Service
7.0
The service at the hotel was decent, with daily cleaning provided, but there were minor language barriers and attempts to increase tour prices for convenience. The outdated computer systems were a struggle.
Location
9.0
The location is extremely strategic, just minutes from Nanjing Road and the People Square Metro Station. It's right in the heart of the action, making it easy to explore the city.
Dining
6.0
The dining options were limited with little variety, but there was a good mix of Western and Chinese dishes. The canteen-style setting was okay.
Facilities
6.0
The hotel facilities need some work to match the prime location it offers. However, the value for money is reasonable considering the prime location.
Strategic Location
Average Room Quality
Kevin
United Kingdom, September  2023
5.2/10

I found the hotel to have a great location near Nanjing Road and the People's Square subway station. The rooms were a bit smelly and humid, lacking air conditioning, but overall good. The service was very unfriendly and inexperienced, which affected our booking experience. The dining was average at best, with some cold dishes. The facilities were standard.

Rooms
6.0
The rooms were a bit smelly and humid, but overall good.
Service
5.0
The service was very unfriendly and seemed inexperienced.
Location
8.0
The hotel is in a great location near Nanjing Road and the People's Square subway station.
Dining
5.0
The dining was average at best, with some cold dishes.
Facilities
5.0
The facilities were standard.
Great location
Unfriendly service
Derek
United Kingdom, September  2023
6.2/10

The hotel is located in the heart of the bustling shopping district, making it convenient for exploring the area. The rooms were a bit uncomfortable due to the lack of AC and temperature control, with a noticeable unpleasant odor. The service was friendly overall, although language barriers could pose challenges for more complex needs. The dining options were limited, especially after 9 pm. On the bright side, the location is excellent for accessing the city's main attractions and public transport.

Rooms
5.0
The rooms were too hot and lacked proper temperature regulation, along with a stinky smell.
Service
7.0
The staff were mainly nice and friendly, but language limitations could be an issue for more detailed requests.
Location
9.0
The hotel is centrally situated, close to major shopping areas and public transport links.
Dining
5.0
The dining options were limited, and food replenishment stopped early in the evening.
Facilities
6.0
The facilities were satisfactory but not outstanding.
Lewis
United States, July  2023
5.0/10

The hotel's rooms were smaller than expected and not well-maintained, leading to a disappointing stay due to high prices and cleanliness issues. Despite some drawbacks, the location is excellent for accessing key areas in the city.

Rooms
5.0
The rooms were smaller than in the pictures and not properly maintained, which was disappointing given the high price.
Service
5.0
The service was a mix of unprofessional behavior and helpful assistance, making the stay inconsistent.
Location
8.0
The hotel's location is very convenient, close to many attractions and transportation options.
Dining
5.0
The dining experience was subpar, with limited options and crowded conditions, better alternatives should be considered.
Facilities
5.0
Facilities were lacking compared to expectations, not meeting the standards of a four-star hotel in such a prime location.
Steve
United Kingdom, July  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms had a strong chemical smell similar to new carpets but were quite affordable at around $70, including breakfast. Despite the lingering smoke scent and lack of spaciousness, the price was reasonable. The service was outstanding as they helped us find a room upon our early morning arrival from a cruise despite booking the wrong air tickets. The hotel's location was superb, just a street away from malls and tourist spots, making it very convenient for exploration. However, the dining experience left much to be desired, needing menu improvements for a more cosmopolitan selection. Overall, the facilities were decent, but some enhancements could enhance the guest experience.

Rooms
7.0
The rooms, though with a chemical smell similar to strong new carpet, were decent for the price, around $70 including breakfast.
Service
9.0
The service provided was exceptional, especially as they helped us secure a room upon our early cruise arrival despite our ticket mishap.
Location
9.0
The hotel's location is fantastic, just a street away from malls and tourist spots, offering easy access to the city's attractions.
Dining
5.0
The dining experience was subpar, requiring improvements for a more diverse menu selection.
Facilities
7.0
The hotel facilities were adequate but may benefit from some upgrades to enhance the guest experience.
Noel
United Kingdom, June  2023
6.0/10

The Charms Hotel in Shanghai is a great choice for its convenient location near Nanjing street and The Bund, though the service leaves much to be desired. The rooms offer a mix of pros and cons with a weedy courtyard view and outdated bathroom, but the presence of air conditioning adds some comfort. The dining experience falls short in terms of service and pricing, but the Asian-style meals are satisfactory. The hotel facilities are average overall.

Rooms
6.0
The room I stayed in at the Charms Hotel overlooked an inner courtyard where there was some weeding on the night of my stay, and the bathroom was described as old, moldy, and stinky. However, I appreciated the separate living area and the presence of air conditioning.
Service
5.0
The staff at the Charms Hotel were not the friendliest, and they did not escort me to my room despite my requests. However, they did intervene to resolve an issue and found us a twin room, though changing the room required waiting until the next morning which was inconvenient.
Location
8.0
The Charms Hotel's location is a big plus, being close to the Line 2 metro, Nanjing street, and just a short distance from The Bund. It offers value for money, especially for travel to Wuxi, making it a convenient choice compared to other options in the area.
Dining
5.0
The dining experience at the Charms Hotel was described as average with satisfactory Asian-style meals, but the seating arrangement was less than ideal with large tables and many customers. Additionally, the pricing for meals seemed inconsistent with varying charges for breakfast.
Facilities
7.0
The hotel's facilities were decent overall, meeting basic expectations without any standout features.
Alan
United Kingdom, June  2023
6.2/10

My stay at the hotel was quite pleasant overall. The rooms were adequate and functional, albeit a bit dated, but I found them to be reasonably comfortable. The service was decent, with some room for improvement, especially in terms of responsiveness and technology. The location was indeed convenient, close to major attractions and transportation hubs. The dining experience left much to be desired, as the quality did not meet expectations. However, the facilities offered were sufficient for a comfortable stay, although not luxurious.

Rooms
7.0
The rooms were adequate and functional, a little dated but otherwise okay. I appreciated the value for the price.
Service
6.0
The service had its ups and downs. While the staff were friendly, there were some issues with efficiency and modern technology.
Location
8.0
The hotel's location in the Bund Area was spot on, making it easy to access popular attractions and services. I would consider staying here again for the convenience it offers.
Dining
5.0
The dining experience was subpar, with room for improvement in terms of quality and service.
Facilities
6.0
The facilities were acceptable but nothing exceptional. They served their purpose adequately during my stay.
Great location
Poor dining quality
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Rooms and Guests2 Guests, 1 Room